Technical Support Intern – InBody Benelux

About InBody

We are InBody, the world leader in body composition measurement technology.

In 1996, InBody Co., Ltd. was founded in Seoul, South Korea to manufacture and promote the InBody body composition measuring device. Today, InBody has grown from a small biotech startup in South Korea to a multinational company with offices and distributors in over 80 countries. Our customers trust us to provide their users with accurate, usable, and precise body composition data because they know that InBody is the only company in the world that can combine convenience, accuracy, and reproducibility into one easy-to-use device.

InBody has a range of different models designed to meet a wide variety of needs, ranging from hospitals, health centres, corporate wellness programs, to gyms and fitness centres, to top-tier medical institutions and research facilities. From large organizations to small clinics, one thing remains the same: the ease of use, precision, accuracy and reproducibility of all InBody Tests.

Since March 2017, InBody Europe BV is a newly established business branch of InBody, located at Gyroscoopweg 122, 1042 AZ Amsterdam in the Netherlands, which focuses on expanding business opportunities within Europe.

 

Your role and responsibilities?

·       Assisting with repair and maintenance work on InBody devices, both on-site and in the workshop, under supervision of experienced technicians.

·       Learning to diagnose and troubleshoot technical issues using diagnostic tools and guided procedures.

·        Supporting the technical team in helping customers with device setup, basic configuration, and system integration.

·        Helping to update the ticketing system, draft repair reports, and assist in preparing cost estimates.

·        Assisting in coordinating maintenance appointments and parts ordering together with the team.

·       Observing and helping during user training sessions (online and on-site) on proper device usage and basic maintenance.

 

·       Develop procedures for the intra-team communication regarding logistics and accounting

 

Work Environment & Conditions

·       Desired start date: As soon as possible

·       Work location: Gyroscoopweg 122, 1042 AZ Amsterdam

·       Working hours: 40 hours per week (8.30. – 17:00 including 30 mins lunch break)

 

Who are you?

·       You are currently pursuing an HBO degree in Business Administration, Logistics and Accounting or similar field.

·       You are proactive, communicative, a problem-solver and customer-oriented

·       You speak both Dutch and English well

·       Affinity with health, sports, and technology is a plus

·       Drivers license B is a plus

 

What we offer?

·       A monthly internship allowance

·       Plenty of room for self-development in an international environment

·       An educational and challenging internship within an international organization

·       Travel allowance

·       Birthday gift

·       Support for a sports subscription

·       Every Wednesday a delicious lunch in our office

·       Guidance from experienced professionals

·       Opportunity to gain practical experience in a rapidly growing segment of the health tech market

 

Ready to transform the digital world of the medical devices market? Send your CV to hr.eu@inbody.com